https://pilot.works/contact daily 0.75 2018-09-24 https://pilot.works/case-study-ovo-energy daily 0.75 2018-08-02 https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1513003164005-HZTQG7320T6XY4BDMEZO/Ovo+logo Case Study - Ovo Energy https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1512641867689-AAU25ITQ4Q1Z7MLWUBXB/IMG_8818+3.JPG Case Study - Ovo Energy https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1512641807936-BZ1PDN1EXP0XN3XUZJQO/IMG_8767.JPG Case Study - Ovo Energy https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1512641816183-4GK1YAP6IR5F6M0M6KOH/IMG_8781.JPG Case Study - Ovo Energy https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1512641832844-A7GR9U63579JNE0KBQQ9/IMG_8797.JPG Case Study - Ovo Energy https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1512641823275-N1FOFX93Y1EPOPS2S00Q/IMG_8786.JPG Case Study - Ovo Energy https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1512641844372-M58FHC8CPCUN577WMIB1/IMG_8803.JPG Case Study - Ovo Energy https://pilot.works/case-study-national-trust-holidays daily 0.75 2018-08-02 https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1512643286320-GZBTJRNQSSDAXTAY3A0A/nationaltrustholidays Case-study-national-trust-holidays https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1512650957374-BUF5AW25OU0PAEV0725R/nationaltrust.jpg Case-study-national-trust-holidays https://pilot.works/case-study-healthy-start-discovery daily 0.75 2018-08-02 https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1519830794439-RXDJ41SU1V4Y9B4KWX0U/HSexperiencemap.png Case-study-Healthy-Start-Discovery Experience map showing the journey parents take to apply for, and receive, Healthy Start vouchers. For privacy reasons we cannot enlarge the image. https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1512751811206-KFSXHPDONV3PY8FUX8CU/HSuserstorymap.png Case-study-Healthy-Start-Discovery The User Story Map shows user stories at each step in the new envisaged journey from Apply to Use to Leave, giving the team a sense of scope. We mapped it out in a workshop (left) then created a more detailed digital version (right). https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1512677372651-4Y4OAV4DS738JMMQTB62/Darwin-bike.jpg Case-study-Healthy-Start-Discovery After a brisk pedal through Hyde Park we arrived for the inception workshop. https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1512985353071-RAME6JJ794AW6IKURO0Y/nt-logoimage-1500px.png Case-study-Healthy-Start-Discovery We used customer insight to develop a content strategy for a new website that's delivered a 38% increase in conversation rate. https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1512676248822-GHJSEX0B1W8QZXL7P8LC/Healthy-start-vouchers.jpg Case-study-Healthy-Start-Discovery https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1512985128687-LCMBGLNDUJDBJDBYWAX0/ovo-logoimage-1500px.png Case-study-Healthy-Start-Discovery We helped this team at Ovo find and prioritise opportunities to solve problems for users and prototype solutions in just two weeks. https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1512675376483-BYR5GMJM80NNWTF7M27I/DH-logo-1622px.png Case-study-Healthy-Start-Discovery https://pilot.works/home daily 1.0 2018-11-25 https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1513013482130-3TXDS7EY9M5ICKEPZXQ1/ideas2.png Home https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1512672990081-QFABPMQJJ8O5GMUF8RMU/Sissinghurst-gardens.png Home https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1513013157858-UVABVUNDR9GM9ES9VYQ9/target.png Home https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1512673047080-U0DBBGJ7HLSVIQ0VU6JX/Artboard+Copy+10.png Home https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1513013005402-V4LGQM51X3HU9PM36HN3/stakeholders.png Home https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518031602520-DA5G3E06IYC4X5PZZ0EW/caboff.png Home https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518031603184-CGEAYQ3FSXP4AQZ0CTWY/ons.png Home https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518031646679-0Y876ITO61LHLJ9EXFOI/ovo.png Home https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518031647699-LTQ8W26TW1OJEUIBEN5J/wales.png Home https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518031764435-TM0XA6Z39HIL2H18IF6T/polecat.png Home https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518033163080-HQWUMO7QW3AROZUOA0YA/bristoluni.png Home https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518033240849-5RUBBKLFYN6UM299VJLW/sawdays.png Home https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1512673103005-2QEOWPX2I37509Z7NUM0/Laughing-during-a-workshop+.png Home https://pilot.works/public-sector daily 0.75 2024-11-05 https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518032007763-4YKF975R0H9LAINNKPGA/homeoffice.png Consultancy - Public Sector https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518032006731-04XKF8NQ8J6BCNQ2GJZK/caboff.png Consultancy - Public Sector https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518032007641-P204KVRTNHC620039AXC/courts.png Consultancy - Public Sector https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518032009235-QNLJ93LNJTJOFYPI60Y2/passportoffice.png Consultancy - Public Sector https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518032008378-U42LPWIEDZYQK4XX4UXK/ons.png Consultancy - Public Sector https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518032009236-GYGLVHGM456X25C5L0CW/wales.png Consultancy - Public Sector https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518032006124-58W4NYS5544Z583TKO4G/banes.png Consultancy - Public Sector https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1513935982140-QO14L2MYSKMN3E4SPQB8/Artboard+Copy+9.png Consultancy - Public Sector https://pilot.works/business daily 0.75 2024-11-05 https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1513936265126-5ZG25URK7OMEUHBPW2GZ/image-asset.png Consultancy - Private sector https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518032508659-8O35V22U9UDA6HHZAMUE/editd.png Consultancy - Private sector https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518032796764-HO56XBBAJPQ38COU0LW4/sawdays.png Consultancy - Private sector https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518032508584-ZNWPGJ8NTMHXOBETHTH9/ovo.png Consultancy - Private sector https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518032509974-FLWKORD2PEBJVY8HJG23/polecat.png Consultancy - Private sector https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518032509809-CUBQCO8E2EG6BSHEF6UP/time+out.png Consultancy - Private sector https://pilot.works/case-study-bristol-university daily 0.75 2018-10-23 https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518113698379-8P7AU0F07DAGKGYJHWBK/Bristol_uni.png Case Study - Bristol University https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518114129370-XUTA1ZF145D93JYPJR54/IMG_7751.jpg Case Study - Bristol University https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518114138986-8FFOT63OZBPDI6P6D8MX/sketching-photo-crop2-1500px.jpg Case Study - Bristol University https://pilot.works/case-studies daily 0.75 2018-08-02 https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518115272420-S2U7QK1TPOM5SR3684ND/nattrustholidayspuff.png Case Studies https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518115625012-WXYU5B5JJ3H4LJIA0XMA/IMG_6879.jpg Case Studies https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518114860487-VJNRGK78GCS5BWW1NIK0/team-photo-1500px.jpg Case Studies https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518114521787-FUX7PZ677BQLB55FNRIE/sketching-photo-crop2-1500px.jpg Case Studies https://pilot.works/case-study-welsh-assembly daily 0.75 2018-08-02 https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518199425267-MOYS3OCE2QUSKB8ZKM18/wales.png Case-study-Welsh-Assembly https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518200892827-CQEKZ36FQYHO5OW7GXGW/NAW_casestudy.png Case-study-Welsh-Assembly https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1518200941052-LJV3KH8VKWQPDZOJP3X9/welshassembly.png Case-study-Welsh-Assembly https://pilot.works/team daily 0.75 2018-11-25 https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1525883152698-YDFLHJ2LCNUX0VMMBHOR/Steve+Jalim.jpg Team See Steve's LinkedIn profile https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1526998218688-D998PMIWMSNK4F1V180U/jesmond.jpg Team See Jesmond's LinkedIn profile https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1524670506804-8H26CUZZK3B43XHVX0BC/agile16_13.jpg Team See Darwin's LinkedIn profile https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1524670139543-LWES5C8VP5C0VXJITY5H/dave+ellender.png Team See Dave's LinkedIn profile https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1525880701156-PV4DNZ4T17ZWG6Y4S43M/Nik+Silver+427x640+%281%29.jpg Team See Nik's LinkedIn profile https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1532020166488-A37OMR0IKA6EH08MD2HS/will-scott.jpg Team See Will's LinkedIn Profile https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1526998166402-BTFUXG29V35AG20TFPVF/stuchurch.jpg Team See Stuart's LinkedIn profile https://pilot.works/case-study-healthy-start-alpha daily 0.75 2024-11-05 https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1512675376483-BYR5GMJM80NNWTF7M27I/DH-logo-1622px.png Case-study-Healthy-Start-Alpha https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1512985128687-LCMBGLNDUJDBJDBYWAX0/ovo-logoimage-1500px.png Case-study-Healthy-Start-Alpha We helped this team at Ovo find and prioritise opportunities to solve problems for users and prototype solutions in just two weeks. https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1512676248822-GHJSEX0B1W8QZXL7P8LC/Healthy-start-vouchers.jpg Case-study-Healthy-Start-Alpha https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1531832160038-NOOYGO6V5QK2EV241ACW/process Case-study-Healthy-Start-Alpha The content design on the 'Apply' journey went through six rounds of iteration. https://images.squarespace-cdn.com/content/v1/569d005eb20943556a94d33e/1512985353071-RAME6JJ794AW6IKURO0Y/nt-logoimage-1500px.png Case-study-Healthy-Start-Alpha We used customer insight to develop a content strategy for a new website that's delivered a 38% increase in conversation rate. https://pilot.works/training/product-discovery-training daily 0.75 2024-11-05 https://pilot.works/training/practical-product-management-training daily 0.75 2024-11-05 https://pilot.works/training daily 0.75 2024-11-05