Team


 
 See Alastair's  LinkedIn profile

See Alastair's LinkedIn profile

Alastair Lee - co-founder

User research, strategy, service design

Alastair began his career developing digital products at BBC Online back in 1997. He later joined Time Out  as Product Director in to head up their transformation from print to digital.

Since 2012 Alastair has consulted with organisations as diverse as the Royal Navy, Ovo Energy and Bristol Council, applying user centred design techniques to help them answer the all important question - 'What shall we build?'

As a co-founder of Pilot Works, he leads on research and strategy and is responsible for continually improving how we deliver our services.        

 
 See Darwin's  LinkedIn profile

See Darwin's LinkedIn profile

Darwin Peltan - co-founder

Delivery management, user research, strategy

Darwin has spent the last 15 years scoping and delivering digital services for clients in the public and third sectors in including the The Department of Health, the National Trust, the European Commission and Greenpeace.  

He's a highly experienced and ScrumMaster and Product Owner and loves working with teams to help them adopt Agile and user centred methods. 

He recently led on the Alpha for the Department of Health's Healthy Start service which succeeded in passing the it's GDS service assessment.

As co-founder of Pilot Works Darwin leads on delivery management and operations.


Associates

We carefully assemble the right team for each engagement from our pool of expert associates, including...

 See Dave's  LinkedIn profile

Dave Ellender

User research, strategy

Dave is a researcher with over 17 years experience, working across sectors for clients like the Department of Transport, the Met Office, Great Ormond Street Hospital and the National Trust. 

He is a master interviewer, known for his ability to put participants at ease and has worked with users of all ages, including vulnerable adults over 80 years old and disadvantaged children.

He is also a co-founder the popular UXBristol conference  a published academic who speaks regularly at UX and technology conferences.

 
 See Jesmond's  LinkedIn profile

See Jesmond's LinkedIn profile

Jesmond Allen

User research, strategy, experience design, capability building

Jesmond has more than 20 years experience as a design leader and UX specialist. She is a freelance user experience consultant, helping clients shape their digital strategy and build design teams.

Previously, she was Head of UX at Bristol consultancy cxpartners. Jesmond is co-author of the practical UX manual, Smashing UX: foundations for designing online user experiences. She has a passion for evidence-based design and loves the innovation and excellence that putting people at the heart of the design process produces.

 
 See Stuart's  LinkedIn profile

See Stuart's LinkedIn profile

Stuart Church

User research, strategy, experience design, capability building

Stuart is a highly experienced UX consultant and educator.

He's worked with clients such as Forest Holidays, Sky, Pukka Herbs, Microsoft, Jisc and the University of Bristol. 

He has taught user-centred design at Birkbeck, University of London, and is a visiting consultant at the University of Bristol.

And in his spare time he runs the Bristol Usability Group and co-curates the popular UXBristol conference.

 
 See Nik's  LinkedIn profile

Nik Silver

Agile coaching, delivery management

Nik has spent around 20 years helping large and small organisations deliver digital products more effectively.

Of the more well-known organisations he has worked with, Nik spent 8 years leading the development team at The Guardian, has been interim CTO at Time Out, and has worked with management and delivery operations at BMJ, Travis Perkins, and the Office for National Statistics.

 
 See Steve's  LinkedIn profile

See Steve's LinkedIn profile

steve Jalim

Technology

Steve is a consulting tech lead and Django/Python expert. He brings more than a decade of software engineering experience that includes building robust web applications and leading technical teams.

Previous client projects include private-sector and public-sector startups, webapps for NGOs and campaign sites for charities. He is a specialist in taking ideas from conception through MVP to launch and beyond.